In this video, Sheila Heen, co-founder of Triad Consulting Group, challenges the conventional approach to learning and feedback in her TEDx Talk. Instead of focusing solely on giving feedback, Heen advocates for the importance of receiving feedback, even if it’s poorly delivered or off base. Drawing on her extensive experience consulting with global organizations, she emphasizes the transformative power of embracing feedback as a tool for personal and organizational growth. Heen, known for her expertise in difficult negotiations, shares examples and insights, encouraging a shift in how we perceive feedback. She contends that handling feedback effectively can enhance performance, strengthen relationships, and be a valuable asset in personal and professional development. By incorporating these strategies, preparation programs can help aspiring teachers and leaders to enhance performance, strengthen relationships, and foster a culture of continuous improvement, ultimately benefiting both individuals and the organizations they serve.